Monday, June 21, 2010

BoI survey on Indian bureaucracy gives fractured verdict; 33% say it’s the “worst”; 32% say it’s “improving”; 9% “excellent”

THE perception about Indian bureaucrats as a force of stumbling block rather than facilitators has not really changed much despite a number of initiatives being taken to make Indian bureaucracy as effective as that of Singapore or Australia. BoI’s (babusofindia.com) fortnight-long online survey on whether Indian bureaucracy has improved or deteriorated has given a fractured verdict. Whereas one third of respondents support the recent outcome of Hong Kong-based consultancy firm Perc that Indian bureaucracy is the worst in Asia, another one third votes for the opposite option that Indian bureaucracy has in fact improved. But if the view of another 26% respondents that “it has deteriorated” is taken into account, as high as 59% respondents say Indian bureaucracy has either deteriorated, or it’s the worst in Asia. Mere 12% say it’s excellent.
The survey was conducted in the babusofindia.com blog itself, but the software did not allow anyone to manipulate the outcome as one respondent could not give more than one vote from one computer. The final score of the BoI survey of Indian bureaucracy, June, 2010 is as follows: Excellent: 9%; Improving: 32%; Deteriorating: 26%, Worst in Asia: 33%.
BoI has also spoken to a number of bureaucrats who agree that people’s perception about Indian bureaucracy has not changed much. They argue that despite Indian bureaucracy attracts best of the country’s talent and many administrators happen to be as professional as CEOs of Fortune 500 companies, the system does not allow them to be an effective force like the civil servants of Singapore or Hong Kong. India is still one of the most difficult places for doing business, according to World Bank’s “Doing Business Survey, 2010”, which places India at the rank of 133 out of 183 economies. No wonder, the word “bureaucracy” is still used as a synonym to talk about procedural delays.
In fact, the extra-large size of Indian bureaucracy, non-existence of performance-linked incentives, political interference and complex nature of problems in India, have stopped Indian bureaucracy emerging as a performing bureaucracy. Will Dr Prajapati Trivedi’s performance management practices coupled with a possibility of announcing performance-linked bonuses make all the difference? Whether you are an insider or outsider of corridors of power, post your comment and get your voice heard. Keep reading babusofindia.com to find answers of many such questions, and more…
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3 comments:

  1. Just wanted to know as to what haappened to that Deoul guy (IAS) from the home Ministry who was caught extorting from telecom companies on the pretext of security.
    Also, compared to IPS officers , how many IAS ones have gone to jail. Like R.K Sharma who was an IPS, I cant rememebr even one IAS officer being sent behind bars. Also what happened to Subhash Sharma who was also caught in an dispropotionate case. Please survey, the number of IAS officers convicted convicted and sent to jail vs other services.

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  2. Unfortunately, IAS officers have realised that they can play mind games over Netas & the Janata. They prolong RTI applications, i.e. sweating out with the hopes of wearing out the applicant, or giving vague reasons for denial & in many cases idiocy. E.g. The applicant did not legibly complete the RTI form, nor signed it fully & so forth.

    The IAS & Services have been a drag & drain on the country & its treasury. Performance is not even in the equation. Unless massive decentralization with 100% accountability & responsibility is there, India has no hope, except massive Divine Intervention. On international forums, top Netas & Babus speak that we have IITs, IISc, IIMs, the 2nd/3rd longest rail network in the world, missile & satellite technologies, atomic reactors, steel & power plants, etc. Yet these Babus send their children abroad for studies & emigration to western countries, they go abroad for medical treatment, tourism, & study tours, etc. A friend of mine a IAS officer works smart & hard daily for 15 hours, politicians come to his office & demand him to take illegal actions & this officer has refused the politicians in a nice & diplomatic manner, this officer does not own a personal vehicle, has surrendered the numerous plots of land that were allotted to him in a major metropolis in India (if this officer had kept the plots & sold them later, this officer would be worth at least 8 to 10 crores per plot), never wants to go on a foreign study & government visit (because this officer believes in utilising the country's specialists & academicians for consultations rather than foreigners [not that foreigners are bad, but our countrymen/countrywomen understand our situation better, never taken a paise as bribe in cash or kind in his IAS career, etc). This officer is an exception & this way of conducting their professional life is missing in a large majority of IAS & Service officers. For most IAS & Service officers, this achievement of joining the IAS & Services gives them extraordinary powers, & exalted prestige in our society. Look at the recent incident of gangrape of the young woman in Delhi. The Delhi Police allegedly tried to foist false cases on many demonstrators & on citizens for the unfortunate & sad death of the police constable Tomar. At a minimum, have any IPS officers, & IAS officers in the Ministry of Home Affairs (MHA) been suspended, charged with mismanagement (malfeasance), & alleged violations of the law? The answer is a big NO! Why? Because the MHA whose administrative officers are of the IAS cadre, ordered Delhi Police to lathi charge against innocent non-violent protesters who were exercising their constitutionally granted free speech & their democratic rights to protest. After all disbanding of the IAS & Services is the need of the hour, & decentralisation of administrative functions, if India has to pull 877 millions of Indians who live on Rs 20/- or less per day out of abject poverty, & ensure a clean, transparent, accountable administration & governance. India has given a bad name to democracy. YES we may hate USA & the west, but look there are good things in their governing and administration system, which we can emulate & thus aid in the amelioration of the sufferings of 2/3rds of our population. The internet is a great tool to study & resolve problems, eliminating the need to travel internationally (at great cost & time) to study problem resolutions in the west.

    Have a nice day & let us all offer prayers & do our part for the 877 millions who continue to pay a very dear price with not enough food, clean water, electricity, housing, clothing, decent roads, at best schools with poor infrastructure, & daily hassles by the government.
    Satya

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  3. Still the most powerful one...

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